Privacy Policy

How we Use Cookies at Enchanting Digital…

We use cookies (small files that are put onto your device when you visit websites) to collect information that helps us improve your user experience.

We do not use cookies to identify you personally. We will not sell your information to any third parties.

If you don’t want cookies, you can disable cookies in Chrome or use a free third-party program such as Spybot to block cookies.

Note that when you block cookies, some websites (including ours) might not work as well as designed.

Please take the time to read this and let us know if you have any questions.

We Use Cookies to:

By continuing to use our website, you agree to our cookie policy.

Our commitment to privacy

We are committed to protecting our customer’s privacy. We are entirely open about our information gathering practices. 

For us to work with our clients and influencers, we may need to know your name, email address and delivery address (for influencers). We will not collect any information about you unless it is specifically and knowingly provided by you. 

We have business and technical partners whom we share data with to handle orders, process credit and debit card payments and provide a range of services, including for fraud protection purposes. They are bound by Data Protection covenants and must process the personal information in accordance with this privacy policy. You should be aware that if we are requested by the police or any other regulatory authority investigating suspected illegal activities to provide your personal information, we are entitled to do so.

The information we collect will be accurate and up to date. You can check this at any time by contacting us. We will provide this information within one month.  We will immediately correct any inaccuracies you report. 

Your data will only be held for as long as is necessary and in any event, up to a maximum of 6 years.

We operate an opt in mail system. This gives you the choice of whether or not you wish to receive marketing information. Replying to the ‘unsubscribe’ link in promotional mail will also ensure that your name is removed from our mailing list. 

In addition to the company’s safeguards, your personal data is protected in the UK by the Data Protection Act (the ‘Act’). The Act requires us to ensure that the data we hold about you should be processed lawfully and fairly. It should be accurate, relevant and not excessive. The information should, where necessary, be kept up to date and not retained for longer than is necessary. It should be kept securely to prevent unauthorised access by other people. Your personal data is also protected by the European Union GDPR regulation 2018.

Complaints

If you have any complaints about how your data is being handled please contact us directly on the emails shown below. If necessary, you can also raise a complaint with the Information Commissioners Office (ICO), details of which can be found at https://ico.org.uk/global/contact-us/.

Contact us

If you have any queries on any aspect of the above policy, please contact Sam (sam@enchantingdigital.com) or Hannah (hannah@enchantingdigital.com). 

Legal Stuff

Enchanting Digital Ltd

27 Old Gloucester Street

London WC1N 3AX

Privacy Policy | T&Cs

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Legal Stuff

Enchanting Digital Ltd

27 Old Gloucester Street

London

WC1N 3AX

Privacy Policy

T&Cs

Get tips, tidbits and the occasional tipple in our newsletter